FAQ

What is innersoulmind.com ?

Inner soul mind is a multi-purpose website . We Offer you our services in an easy to improve effectively your life style in a positive way through our distant self study courses system, online lectures , online life consulting and coaching , and our latest light self therapy devices store . In addition to our free online library that full of selective helpful material to boost your own knowledge in a varied holistic and energy fields

Get Ready To the journey .

How do I register ?

– Click “Register” block on the left side of any page on Innersoulmind.com

or click ” Register” selected from “Home” in the main menu bar at the top of any page

– then fill the information requested especially the ” required fields ”

– then press ” complete signup ”

– then you will receive a confirmation email , please press the mentioned link in this email to complete your register successfully

How do I login ?

Click “Sign in” on the login block on the left side of any page of innersoulmind.com

I forgot my account password. What can I do ?

Its not a problem at all … please press ” I forgot my password ” rather than the username and password in the login block on the left side of any page in the website , then enter your email and you’ll receive a confirmation email to change your password

I need to make some changes, can I edit the details of my account and/or change address, name and password ?

Of course you can. Log-in to your account then click ” My Profile ” then choose “settings ” and you can do yourself all the edits you want .

How can I know your latest news and promotions ?

– You can join our news letter by pressing ” join now ” on the news letter block on the left of any page of our website and enter the email you want us to send our latest promotions and news .

– Also you can visit our facebook page to know our latest news and promotiond

– You can also unsubscribe from this service by clicking on ” unsubscribe ” button that exists in any email we send it to you

How does Purchasing on innersoulmind.com work ?

Purchasing on innersoulmind.com is very easy and requires no effort . You can start with just a few clicks .

 

– enter the page of the service you want to purchase

– click ” add to cart ”

– then press at the left side of the page ” buy now ”

– then fill all the billing details correctly

– choose the paying method suitable with you

– then press ” place order ”

– you’ll receive a confirmation email tells you the steps and details you need according to each service

I made my first purchase. What should I do ?

Congratulations on your first purchase with Innersoulmind.com . You’ll receive an email to confirm your personal information , the service you requested , and the payment method you chose and after you finish the payment the service start immediately

What about support or any interaction I need from innersoulmind.com ?

Firstly, you are the reason we are here; to support and serve you in every possible way . you can go to contact us page or send an email to team@innersoulmind.com or inbox us on our facebook page .

Are your services provided worldwide?

Yes we are providing our service world widely especially middle east and north africa

Do you have a Physical Store ?

No, innersoulmind.com is an online website – this allows us to offer you the best value for money, as we don’t have to maintain physical store premises .

I'm 18 years old and I want to study a course. is there any restriction on the age ?

You are welcome . the Self study Courses service is available for both genders to all group of ages

How can I get enrolled in a course ?

Welcome you can purchase the course firstly then we will send you a welcome and confirmation email that tells you the steps you should follow to get to begin the course

I want to study a course . How its system goes ?

You’re always welcome . the system goes as :

You will receive the content in chapters to study it yourself at the time suitable for you according to your own schedule with no expiration dates and at the end of every chapter you will have a quiz that should be passed to continue the next chapter until you finish all of them and receive the final exam with no limited number of trials to pass it .

I'm studying now one of the courses but I want to know when I will receive the final certificate . immediately after I finish the course or when ?

We wish that the course is beneficial to you . after you pass the final exam successfully you will receive a congratulation email from us which tells you when you’ll receive your certificate , which is accredited from us only .

I Want to study a course, how can I pay for it ?

You are welcome … we have several method to pay and all of them are safe because it doesn’t depending on giving any of your bank account information

 

payments english

What are the online lectures ?

They are lectures for a group of people in different fields on an online classroom similar to the real lectures as you can listen , watch , talk and communicate with the lecturer and the rest of the attendees as well as you will receive the lecture content

I'm 15 years old and I want to get enrolled in online lectures. is there any restriction on the age ?

You are welcome . the Online Lectures service is available for both genders to all group of ages .

Can I try the service before I pay ?

You are welcome , we want to serve you with the best possible quality so it requires to be assured from this to pay before enrolling within the lecture . Thank you for asking , You are always welcome .

I Have circumstances made my absent from the lecture . Can I Attend It again ?

Of Course , In any condition happened to you resulted in your absence or not attending the lecture full lengthed we offer you get enrolled later in the same lecture with half the price only .

I m enrolled in an online lecture next week but I'm worried about any error in my computer . What I have to do ?

Welcome … we all are here to serve you … our technical support department will be with you so we prefere to be ready before the time by 30 minutes

I Want to get enrolled in the online lectures , how can I pay for it ?

You are welcome … we have several method to pay and all of them are safe because it doesn’t depending on giving any of your bank account information

payments english

What is the consultation and how we communicate ?

It’s a service done by trained experienced psychologists to solve your problems as social problems , personal , behavioral , emotional , work , … etc. with high confendiatlity through online audio sessions in suitable arranged time for you

I'm 21 years old and I want to get in a consultation session . is there any restriction on the

You are welcome . the consultation service is available for both genders starting from 15 years old to above .

Can I try the service before I pay its price ?

Your welcome serve you with our best so it requires to pay its price which announced in the consultation page in the website

I have a consulting appointment next week and for some circumstances I want to postpone it .. how can I do this ?

Firstly thanks a lot for your commitment . of course its an easy issue . you can send to us on our email or inbox us on our facebook page with this ( form) to request changing or postponing the appointment before the scheduled date by 24 hours .

 

the form :

 

Username :

the original date : ( date and time )

the new date :

-you will receive an email to confirm the new date or not

I might be late for the consultation time 15 minutes , Is this could cancel the appointment ?

First thanks for your commitment and appreciation . Of course not . you have spare time 30 minutes for any unexpected condition in every appointment to be regained in the end of the session .

I Want to get enrolled in the consultation services , how can I pay for it ?

You are welcome … we have several method to pay and all of them are safe because it doesn’t depending on giving any of your bank account information

payments english

How I could be assured that you received the money ?

Dear Customer ,

First . All our payment methods are safe because it doesn’t depending on giving any of your bank account information

Second . please be careful in writing all the information correctly especially your address

Third . when you pay the device price and send to us a copy of the transaction receipt , the shipment will begin after 48 hours taking in consideration official off-working days and you will receive an email which tells you all the details of the shipment and for every device its period of time in shipping .

I made a mistake , I wrote my address incorrectly . what I should do ?

Dear customer , you can revise your information in the conformation email we sent it to you after placing the order … you can also revise your address from the tracking details of the parcel we sent it to you but if you noticed any mistake in your address after the shipping has begun please contact the shipping company and go directly to receive the device do not wait

I have purchased a device . and I want to know how it works ?

Dear customer , You will receive training videos and pdf file explains how to use it in details and for further information you can contact the device manufacturer support contacts … you will find it in the pdf file

What I do If there any technical error within the device ? Is there any repairing center ?

Dear customer , every device has its warranty and repairing system written down its details in the device page in the website

I Want to purchase a device , how can I pay for it ?

You are welcome … we have several method to pay and all of them are safe because it doesn’t depending on giving any of your bank account information

payments english half

we have several method to pay and all of them are safe

payments english